Shipping Policy for ADA Lighting:

We are delighted to offer shipping to our customers for all orders placed on our website, adalighting.co.za. Below you will find our policy for shipping:

1. Delivery Areas: We offer shipping to physical addresses within South Africa. We do not ship to P.O. boxes, APO, or FPO addresses.

2. Shipping Methods and Fees: We offer a variety of shipping options to suit your needs. Shipping fees will be calculated and displayed during checkout based on the weight and dimensions of your order, as well as your delivery location.

3. Shipping Times: Orders are processed within 1-2 business days of receipt and are shipped using our trusted courier partners. Estimated delivery times vary depending on your location and the shipping method selected during checkout.

4. Order Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to track the status of your order.

5. Delivery Issues: If you experience any issues with the delivery of your order, please contact us immediately at +27 (21) 224 0920 or email us at sales@adalighting.co.za. We will do our best to resolve the issue as quickly as possible.

6. Shipping Restrictions: Certain products may be subject to shipping restrictions due to their size, weight, or hazardous material. We reserve the right to cancel orders for these products and refund the full purchase price to the customer.

Please note that shipping fees are non-refundable, and the customer is responsible for any customs or import duties that may apply to their order.

If you have any questions or concerns about our shipping policy, please contact us at +27 (21) 224 0920 or email us at sales@adalighting.co.za. We are here to help you and make your shopping experience with us a positive one.